Notifications in VictoriaMetrics Cloud

The section explains the Notifications concept in VictoriaMetrics Cloud.

What are notifications? #

The purpose of notifications is to help teams stay informed about critical events, product updates, and account activities. They are divided into different interest groups:

  • System alerts: Critical updates about platform health and infrastructure
  • Billing: Notifications about invoices, usage limits, and payment issues
  • Product news: Updates on new features, improvements, and releases
  • Activity: Events related to user actions and deployments

Default notification recipients #

By default, organization administrators are automatically subscribed to all VictoriaMetrics Cloud notification categories.

Dedicated documentation about User Management is available, including roles and permissions, user management and organizations.

Configuring notifications #

Organization administrators can manage notification settings by using the pencil (✏️) icon next to each category to edit recipients. Changes done apply across the whole organization. At a user level, it’s also possible to opt-out from available notifications.

Notifications can be received in the following channels:

  • Email addresses can be defined for all notification types
  • Additionally, Slack channels can be defined to receive System Alerts.
Editing System Alerts
Editing System Alerts Recipients

Not sure if everything is properly defined? Click on Send test message and click Save to make a fast check.

Configuring Slack notifications #

Slack channel notifications may be configured for System Alerts via webhooks. In order to define where in Slack notifications should show up, VictoriaMetrics Cloud needs to know:

  • The Slack webhook url
  • The Channels to receive notifications

To learn about Slack webhook urls please check this information: https://api.slack.com/messaging/webhooks . In a nutshell, it’s needed to create a Slack app, enable incoming webhook, and create an incoming webhook.

The webhook url to paste in VictoriaMetrics Cloud will have the following format: https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXXXXXXXXXXXXXX

Expand to see notification message examples
Test Slack Notifications
Test message in Slack notifications

Test Email Notifications
Test message via email

Setup Webhook notifications #

Webhook notifications allow you to send alerts to any HTTP endpoint that accepts POST requests. This is useful for integrating with custom alert handlers or third-party services such as Grafana Alerting .

Authentication #

Choose one of the following authentication methods:

  • Basic Auth – Enter a username and password.
  • Bearer Token – Enter a bearer token to be sent in the Authorization header.
  • No Authentication – Leave authentication fields empty if your endpoint does not require it.

Configuration #

  1. Enter the destination URL of your HTTP endpoint.
  2. Select the desired authentication method and fill in the required credentials.
  3. Press Save to store your settings, or Save and Test to save and immediately send a test notification to the configured endpoint.

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